Tracking order

Order Tracking Information

At RêveBijou, we understand how exciting it is to receive your jewelry order. Here's how you can track your package every step of the way:

Order Processing Timeline

  1. Order Confirmation: You'll receive an email confirmation immediately after placing your order
  2. Processing: Our team prepares your items within 1-2 business days
  3. Shipping Notification: When your order ships, we'll email you with tracking information
  4. In Transit: Use the tracking number to monitor your package's journey
  5. Delivery: Your jewelry arrives at its destination

How to Track Your Package

Once your order has shipped, you'll receive a tracking number via email. You can use this number to check your package status through:

17Track - Global Package Tracking

17Track is a reliable platform that supports tracking for most international carriers:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates

17Track provides detailed information including current location, transit history, and estimated delivery date.

Frequently Asked Questions

When will I receive my tracking number?
Tracking numbers are typically provided within 1-3 business days after order placement, once your package has been processed and shipped.
Why isn't my tracking information updating?
Carriers may take 24-48 hours to display updates in their system. If no information appears after 3 business days, please contact our customer service.
What if my package shows as delivered but I haven't received it?
First check with neighbors or your building management. If still missing, contact us immediately with your order details.

For any questions about your order status that aren't addressed by tracking information, please reach out through our contact page. Include your order number for faster assistance.

Note: Delivery times may vary depending on your location and customs processing for international orders.